Information for Students

Help Desk Assistance

If you have any trouble with your email account, Blackboard account, or campus internet access please contact the IT Department at: Helpdesk@hnu.edu. Please include your Name, building, room number and the question you have. Residents, please feel free to contact your RA with any questions.

How to join the HNU wireless netowork

Public Computer Availability

  • PC Lab, Heafey Hall
    • 7:00 am through 10:00 pm Daily
    • Closed during the December Holidays
  • HEDCO Center, Brennan Hall
    • 7:00 am through 10:00 pm Daily
    • Closed during the December Holidays
  • Student Success Center, Brennan Hall
    • 7:00 am through 10:00 pm Daily
    • Closed during the December Holidays
  • Cushing Library
    • Closed during the December Holidays
  • Residence Life Lab, Feehan Hall
    • Open 7 days per week; 24 hours per day
    • Printing available until midnight on Sunday through Thursday and 1:00 am Friday and Saturday

Login information

Public computers (labs) require students to log into the STUDENT domain. Users may also be prompted for their username/ID when using lab printers.

  • username: XXXXX_XXXXXX
  • password: XXXXXXX
  • Log on to (domain): STUDENT
  • Be sure to log off after you finish using the computer

If you have questions regarding your login or have problems logging in with the information provided, please contact helpdesk@hnu.edu or call us at 510-436-1611.

Wireless Access

Wireless access is located in the library, Brennan Lounge, Public Market, and residence halls (Dunn and Durocher). Residence hall rooms are equipped with cable access to the Internet.

Visit the Resources for Current Students page to find important dates and calendars.