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Home » Student Life » Information Technology » Information for Faculty and Staff

Information for Faculty and Staff

How to submit a Help Desk Ticket

  • Go to helpdesk.hnu.edu
  • Or click here to submit a Help Desk ticket.

How to join the HNU WiFi network

  • How to join the HNU WiFi network on Windows
  • How to join the HNU WiFi network on Mac OSX
  • How to join the HNU WiFi network on iOS
  • How to join the HNU WiFi network on Android

Outlook Instructions

  • How to turn off cached Exchange mode
  • How to delete a name from the Auto-Complete list 

VPN Instructions

  • HNU VPN (Virtual Private Network) 

Email Tips and Techniques Sessions

  • Email Tips and Techniques #1 
  • Email Tips and Techniques #2

MacBook Online Tutorials

  • Getting Started with the Mac »
  • On Windows I used to. . . »
  • Battery Information »

Blackboard System Requirements

  • Blackboard Supported Browsers & Operating Systems

Blackboard Help Pages

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FAWeb Resources

  • FAWeb Registration Instructions 
  • FAWeb Grading Instructions 
  • FAWeb Semester Progress Report Grading Instructions 
  • FAWeb Degree Audit Overview 
  • FAWeb Email Instructions
  • FAWeb Roster Instructions 

Visit the Resources for Faculty and Staff page to find academic resources and campus services and forms.

Information Technology

  • HNU Technology Vision
  • Information for Students
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Blackboard

Log on to Blackboard

Policies and Procedures

HNU Computing Policy 

Information Technology Acquisition Policy 

Blackboard Course Retention Policy

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