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Information for Faculty and Staff

How to submit a Help Desk Ticket

Go to helpdesk.hnu.edu
Or click here to submit a Help Desk ticket.

How to join the HNU WiFi network

How to join the HNU WiFi network on Windows
How to join the HNU WiFi network on Mac OSX
How to join the HNU WiFi network on iOS
How to join the HNU WiFi network on Android

Outlook Instructions

How to turn off cached Exchange mode
How to delete a name from the Auto-Complete list

VPN Instructions

HNU VPN (Virtual Private Network)

Email Tips and Techniques Sessions

Email Tips and Techniques #1
Email Tips and Techniques #2

MacBook Online Tutorials

Getting Started with the Mac »
On Windows I used to. . . »
Battery Information »

Blackboard System Requirements

Blackboard Supported Browsers & Operating Systems

Blackboard Video Tutorials and Instructional Booklets

Presenting the New 2012 Theme for Service Pack (SP) 8»
Blackboard Basics for New Faculty
Creating and Grading Assignments
The Course Environment » »
Adding Content »
Making Tools Available on the Course Menu »
Creating Blogs »
Creating a Grade Center Column »
Course to Course Navigation »
Sending Blackboard Messages »
Sending Email »
On Demand Learning Center »
Other Blackboard Resources from CETL

FAWeb Resources

FAWeb Registration Instructions
FAWeb Grading Instructions
FAWeb Semester Progress Report Grading Instructions
FAWeb Degree Audit Overview
FAWeb Email Instructions
FAWeb Roster Instructions

Visit the Resources for Faculty and Staff page to find academic resources and campus services and forms.

Information Technology

HNU Technology Vision
Information for Students
IT Team
Information for Faculty and Staff

Blackboard

Policies and Procedures

HNU Computing Policy

Information Technology Acquisition Policy

Blackboard Course Retention Policy

Holy Names University

3500 MOUNTAIN BLVD., OAKLAND, CALIFORNIA 94619 | 510.436.1000

Holy Names University (HNU) does not discriminate on the basis of race, color, age, sex, sexual orientation, religion, physical/mental disability, marital status, or national or ethnic origins in the administration of its educational or admission policies, scholarships and loan programs, and athletic and other University administered programs.

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Information for Faculty and Staff